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PHC Law Ltd Privacy and Cookie Policy

At PHC Law Ltd, we are committed to protect and respect the privacy or all our customers and visitors.

We comply with the Data Protection Act 1998 and related data protection legislation, including the EU General Data Protection Regulation (GDPR). This policy explains how we use the information and personal data about those who visit our web-site(S) and provide us with information about a possible claim.

By visiting our website and submitting information to us, you consent to our using your personal data and/or information in accordance with this policy. If you are a client of PHC Law Ltd we do not pass on your details to third parties for marketing purposes, unless we have your permission to do so.

PHC Law Ltd takes your privacy seriously. Because we gather certain types of information about our website users, we want you to understand the terms and conditions surrounding the use of that information. This privacy statement discloses the types of information we gather and how we use it.

The information collected from customers when making an enquiry or submitted a callback request via the website is used for administration purposes only and will be kept confidential. Any information exchanged with respected to contact details and information regarding the accident or incident circumstances will be kept confidential. None of which will be passed onto third parties.

When visitors use the website, information such as the ISPs domain, the time accessed and the pages visited will be stored by us. This is to analyse the website traffic solely for marketing purposes and to improve the content of the website.

When completing an enquiry online, we may ask you to enter your personal details such as your name, address, telephone number or email address. We will not use your data except to fulfil a request you make when disclosing those details.

If your query is not personal injury related we can pass on your details to our legal partner that may assist with your case. We will obtain your consent either via our web form or via telephone.

Will any information be disclosed to any third parties?

If you contact us regarding a personal injury claim, we only pass on information onto an approved solicitor within the firm. Your details will be treated in the strictest of confidence by your solicitor. PHC Law Ltd does not conduct e-marketing to any of our clients nor is client data passed onto third parties without permission.

Should you have any queries regarding the capture, storage and use of personal information by PHC Law Ltd, please do not hesitate to contact us. Email: info@phc-law.co.uk Tel: 01772 203 303.

Security

Our security measures include the use of website intrusion detection systems and encryption. However, the internet is not a secure medium. Therefore, although we have endeavoured to protect the security of the information we collect and process, we cannot ensure the security of data transmitted to or from our website via the internet. Any transmission is at your own risk (including the sending or receiving of email messages). Where you are provided with any confidential information you must not disclose such information to any third party.

Cookies set by PHC Law Ltd

When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web-enabled device, this includes small files known as cookies. They cannot be used to identify you personally.

Cookies are used to improve services for you, for example:

  • Measuring how many people are using services, so they can be made easier to use.
  • Storing information about users browsing preferences and history.
  • Enabling a site to recognise your web-enabled device so you don’t have to repeat information already given.

You can read more about these files yourself via the following link Internet browser cookies – what they are and how to manage them.

Third Party Cookies

PHC Law Ltd uses cookies in a few different places – we’ve listed each of them below with more details about why we use them and how long they will last.

We use a number of third party suppliers who may also set cookies on their websites. PHC Law Ltd doesn’t control the usage of these cookies. You should check the third party websites for more information about these:

Cookies collected by PHC Law Ltd

NamePurposeContentExpires
_utma_utmb_utmzThese cookies are used to collect information about how visitors use our site. We use the information to create reports and to help us improve the overall website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Unique IDUntil Cleared
whosonThis cookie tells our live chat client when someone visits our website.Unique IDUntil Cleared

Cookies collected by third parties

Third PartyNamePurposeInfo
GooglePREFThese cookies are used to collect information about how visitors use our site. We use the information to create reports and to help us improve the overall website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Google Privacy Policy
GoogleNIDThis cookie stores information regarding your preferences when viewing the site