Are you using ICE?

ICE is a long forgotten campaign that needs re-introducing. When we leave the house first thing in a morning, none of us expect to be involved in an accident or to be taken ill suddenly. As a firm of personal injury solicitors, we speak to many people on a day-to-day basis who have been involved in an accident unexpectedly.

Unfortunately accidents do happen when we least expect them to. All of the cases we handle here at PHC Law are claims that are being pursued for compensation for injuries suffered as a direct result of an accident or crime. The injuries are usually caused by the negligence/violence/breach of statutory duty of a third party, for instance a road traffic accident, an accident at work, an act of crime or violence or as a result of a slip, trip or fall.

If you were to be involved in an accident or suddenly taken ill, has it ever occurred to you which person you would want the emergency services, or the person who has come to your aid to contact?

The chances are it would be your next of kin, your partner, or a close friend you would want them to contact, but how would the person who has come to assist or help you know how to contact them?

This is something we do not tend to think about because none of us expect to be in this type of situation and do everything we can to prevent an accident from happening.

So, what is ICE?

ICE is an in case of an emergency contact number we are encouraging everyone who possesses a mobile phone to add ‘ICE’ in their contacts list in the event of a crisis or medical emergency.

By simply adding your next of kin, partner or close family or friend to your phone book as an ‘ICE’ (in case of an emergency) contact number, the emergency services or anyone who assists you in the event of an accident will know who to contact.

Likewise, you should add ‘ICE2’, ‘ICE3’, ‘ICE 4’ etc. just in case the people who you have chosen to be your ‘ICE’ numbers cannot be reached, having various ‘ICE’ numbers stored in your mobile phone gives the emergency services more options for them to contact the correct people on your behalf.

The idea is the brainchild of an East Anglian paramedic, Bob Brotchie who has worked for the ambulance service for 13 years who said: “I was reflecting on some of the calls I’ve attended at the roadside where I had to look through the mobile phone contacts struggling for information on a shocked or injured person. Almost everyone carries a mobile phone now, and with ICE we’d know immediately who to contact and what number to ring. The person may even know their medical history”.

Mr Wood, a road traffic accident solicitor from PHC Law said: “It’s surprising how many clients of ours had not heard of or been aware of the ‘ICE’ campaign before now. Many clients who I have spoken to about it for future reference have said it could have made a difference if they would have had ‘ICE’ contact numbers stored in their phone when they became involved in an accident and will most certainly add ‘ICE’ numbers to their mobile for future reference.

“It’s simple to do and could help to save your life, so we encourage everyone who hasn’t done this to act now”.